FAQs
Do taps only run hot water?
Taps run both hot and cold water. The feed to the tap is cold water and you have an option similar to a mixer tap to turn it to hot (which engages the heating element and the water is heated) or turn it to cold (the heating element is not engaged and then the cold water just passes through the tap).
How much is the running cost of the tap?
The running cost is 1 cent per minute while it is running on the hot side. In most cases it will cost less. The 1 cent is calculated at a rate of 20 cents per Kilowatt hour (20c/Kwh). The taps are a 3 Kilowatt unit. So 3 x 20 = 60 cents.
What colours do taps come in?
Normally white, silver, and chrome. But if anyone is looking for a particular colour, please contact us with details and we will see if we can help. We are rolling out some new colours in the coming months - they will be in black, red and gold. These will only be available in certain models.
Are the elements replaceable?
Yes, elements are replaceable and also most parts are replaceable.
How much should the fitting cost?
Can I only buy from your website or are they in any shops?
This section will be updated with new questions as they arise, so if you have a question, please use our contact us page to send us a message! Thanks!